FREQUENTLY ASKED QUESTIONS

 

Having technical issues with our online program? Need to update your login details? 

The answer to these and more can be found below

If you are experiencing difficulties

please check out these FAQ's before contacting us

How to Access Member Settings:

  • After logging in, you must click into your Avatar in the top right corner of the page.
  • Then, select Settings from the dropdown.
  • Here you can edit your information:

 

Profile Settings

  • Full Name
  • Email
  • Time Zone
  • Email Notification Preferences
  • Upload and change your Avatar image
  • Update your Password
  • View your Purchase History

 

 

Click here to access the login page.

A good suggestion is to "bookmark" this page to make it easier for you to find each time you wish to access the program.

If you forget your login, you can click "forgot password" on the login page and a password reset link will be emailed to you. Click here to access the login page.

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Don't panic. We are definitely here to help you. Send your question to us directly at [email protected] and we will get back to you with an answer as quickly as possible.

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